OVERVIEW

This website is operated by Norboz, the trading name of Hall Vision LTD, a company registered in England and Wales (Company No. 16882463 — 275 New North Road, Islington, #1913, London, N1 7AA, United Kingdom). Throughout this site, the terms “we”, “us” and “our” refer to Norboz.

We offer this website, including all information, tools and services available from it, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing one of our products (Bluetooth speakers, portable audio devices, gaming speakers, soundbars, tower speakers, bookshelf speakers, desktop speakers, sleep and relaxation sound machines, and associated audio accessories), you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional policies referenced herein. These Terms apply to all users of the site. Our products and services are currently available for delivery within the United Kingdom only.

Please read these Terms carefully before accessing or using our website. If you do not agree to be bound by these Terms, you may not access the website or use any services offered.

Any new features or tools added to this store shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on WordPress, which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, and that you have given us your consent to allow any minor dependants in your care to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of these Terms will result in an immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Non-personal content you voluntarily submit (such as competition entries or product suggestions) may be transmitted over various networks. Your personal data, payment card information, and order data are always transmitted using SSL/TLS encryption and are never transferred unencrypted. See our Privacy Policy for full details on how your personal data is protected.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 — PRICES AND MODIFICATIONS TO THE SERVICE

All prices are displayed and charged in pounds sterling (GBP). If any price appears in another currency on our website, this is a display error; the binding price is always the GBP amount shown at checkout. Prices for our products are subject to change without notice. Your bank may apply currency conversion charges if your account is held in a different currency.

We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Section 4.1 — Shipping costs

Shipping is free on all orders, regardless of basket total or product type. No shipping fee will be applied at checkout. For full details on dispatch timelines, carriers, and delivery areas, please refer to our Shipping Policy.

Section 4.2 — Stock and availability

Due to high demand and daily system updates, a product shown as available may no longer be in stock by the time it is added to your basket. We recommend selecting a replacement item should this occur.

SECTION 5 — PRODUCTS AND SERVICES

Our products (Bluetooth speakers, portable audio devices, gaming speakers, soundbars, tower speakers, bookshelf speakers, desktop speakers, sleep and relaxation sound machines, and associated audio accessories) are primarily sold online through our website. These products may be available in limited quantities and are subject to return or exchange only in accordance with our Returns & Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display will accurately reproduce all colours.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction. Our products and services are currently available for delivery within the United Kingdom only. We reserve the right to discontinue any product at any time.

Our products are required to meet the statutory quality standards implied by the Consumer Rights Act 2015, including satisfactory quality and fitness for purpose. Our electronic products comply with applicable UK electrical safety standards, including UKCA marking requirements and the Electromagnetic Compatibility (EMC) and Low Voltage Directive regulations as retained in UK law.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address provided at the time of the order. You agree to provide current, complete and accurate purchase and account information for all orders placed on our store.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or endorsement. We shall have no liability arising from your use of optional third-party tools.

SECTION 8 — THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites, and we shall not be liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Please review the third party’s policies carefully before engaging in any transaction.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us unsolicited creative submissions (for example competition entries, product improvement ideas, or suggestions), you agree that we may use such submissions for business purposes without restriction. This clause applies solely to voluntary creative submissions and does not apply to standard customer support communications, complaints, returns, or order-related correspondence.

You agree that your comments will not violate any right of any third party, including copyright, trade mark, privacy, or other proprietary right. You are solely responsible for any comments you make and their accuracy.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, available on our website. Your data is processed in accordance with the UK GDPR and the Data Protection Act 2018.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice.

SECTION 12 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

• for any unlawful purpose or to solicit others to perform or participate in any unlawful acts;
• to violate any applicable national, regional or local laws, regulations or ordinances;
• to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• to submit false or misleading information;
• to upload or transmit viruses or any other type of malicious code;
• to collect or track the personal information of others;
• to spam, phish, pharm, pretext, spider, crawl, or scrape;
• for any obscene or immoral purpose;
• to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Important notice: Nothing in these Terms limits or excludes your statutory rights as a consumer under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable UK legislation. The limitations set out below apply only to the fullest extent permitted by law.

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk.

To the fullest extent permitted by applicable law, all products are provided without additional warranties beyond those expressly stated in these Terms. Digital services and third-party tools accessed via our website are provided “as is” and “as available” without additional warranties.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law. Subject to the foregoing, Norboz, Hall Vision LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind. Our liability for direct losses shall be limited to the maximum extent permitted by applicable law in England and Wales.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Norboz, Hall Vision LTD, our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 15 — SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms without affecting the validity of the remaining provisions.

SECTION 16 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. If in our sole judgement you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with our Shipping Policy, Returns & Refund Policy, and Privacy Policy as posted on this site, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

SECTION 18 — GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 19 — CHANGES TO TERMS AND CONDITIONS

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

For material changes to our Privacy Policy that affect the use of your personal data, we will provide at least 14 days’ notice in accordance with our Privacy Policy.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms and Conditions should be sent to us at:

Norboz — Hall Vision LTD

275 New North Road, Islington, #1913, London, N1 7AA, United Kingdom

Company Registration Number: 16882463

Phone: +44 7830 742091

Email: [email protected]

Website: www.norboz.co.uk

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT/BST). Closed on weekends and UK bank holidays. During peak periods (November–December), response times may extend to 48–72 hours.

SECTION 21 — RELATED POLICIES

These Terms should be read in conjunction with our other policies, which form part of your agreement with us:

•  
• Returns & Refund Policy — your right of withdrawal (Consumer Contracts Regulations 2013), our 30-day commercial return period, defective items, refund process, and the Consumer Rights Act 2015.
• Privacy Policy — how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.

All policies are available on our website at www.norboz.co.uk.

Norboz — Hall Vision LTD | 275 New North Road, Islington, #1913, London, N1 7AA, United Kingdom | +44 7830 742091 | [email protected]